Terms of use & privacy policy

This privacy policy contains all the information regarding the collection of data via the Lenaers Express website. It explains how your data is recorded, processed, and used, and who you can contact if you have any questions.

Last reviewed: April 30, 2025

1. Data Controller

Lenaers Express is responsible for the processing of personal data under this privacy policy. You can contact us using the details below:

Lenaers Express
Troisdorflaan 13, 3600 Genk – Belgium
Company number: BE 0476 619 002
+32 (0)89 49 13 55
info@lenaersexpress.be

2. What data do we collect?

We collect the following personal data through our website:

• Your IP address when visiting the website.
• Name and email address through the contact form or newsletter subscription.
• Data about your activity on the website.
• Location data.
• Your internet browser and device type.

3. Why do we collect this data?

We collect data to:

• Ensure the proper functioning and user experience of the website (via cookies).
• Contact you after filling out the contact form or subscribing to the newsletter.
• Enable remarketing, for example, via Google Ads.

🛑 If you do not agree with remarketing, you can adjust your preferences at youronlinechoices.com.

4. Legal grounds for processing

We process your data based on:

• Your explicit consent.
• The necessity to perform a service or contract.

5. Cookies

Our website uses cookies for:

• Functional purposes – to improve your user experience.
• Analytical purposes (such as Google Analytics) – to gather statistics about your visit.

You can block cookies via your browser settings, but this may affect the functioning of the site.

6. Access to your data

Your data is shared only with carefully selected processors (such as hosting providers) within the EU. These third parties process data solely according to our instructions and with appropriate security measures.

7. Security of your data

We use HTTPS to securely transmit your data. Data is stored in secure systems with regular backups. Data is not altered or deleted unless at your request (see paragraph 9).

8. Retention period

Personal data will not be kept longer than necessary for the purposes for which it was collected.

9. Your rights

You have the right to:

• Access your data.
• Correct errors.
• Request the deletion of your data ("right to be forgotten").
• File a complaint with the Data Protection Authority.
• Withdraw your consent.
• Temporarily restrict the processing of your data.
• Transfer your data to another party.
• Object to automated decision-making and profiling.

To exercise these rights, you can contact us at: info@lenaersexpress.be

We can only process your request after verifying your identity.